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FOR DELIVERIES OUTSIDE BRAZIL
For a delivery outside Brazil, specific rules apply. All our products are stocked and sent from our studio in São Paulo, it's therefore an import you're doing when buying with us.
Here are the terms and conditions:
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Shipment fees and potential import taxes are paid by the client. As soon as we receive your request and address we do a quote with the transport company (either UPS or DHL) and inform you the amount. If it is ok for you, the transport fee and import taxes are added to the price of the product(s) you're buying (to the US or to Europe, they often represent an extra of 70% of the product price displayed on our website).
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Payment is done by credit card or bank transfer (only if you have a Brazilian account).
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Last but not least, the Atelier does not accept exchange or returns, whatever the reason (we insist, for instance, that you check carefully our size guide before ordering).
We regret to impose such restrictions and rules for international purchases... but the export process from Brazil is not easy for a small structure such ours.
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